TrendyKart | Return and Refund Policy
Your satisfaction is our priority! At TrendyKart, we want you to be completely satisfied with your consumer electronics purchase. If you're not happy, we offer a hassle-free return and refund policy within 30 days of delivery.
What can be returned?
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Items purchased from TrendyKart within the last 30 days.
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Products in their original condition, with all packaging and accessories included.
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Items must be unused and in the same condition that you received them.
What can't be returned?
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Items outside the 30-day return window.
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Products with damaged or missing parts not due to our error.
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Items that have been physically altered, damaged, or misused.
How to return your item:
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Contact Us: Reach out to our dedicated customer support team at support@trendykart.com.au within 30 days of receiving your order and provide your order number and reason for return.
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Receive Return Instructions: Our team will guide you through the process and provide you with a prepaid return shipping label.
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Package Securely: Carefully package your item in its original packaging, ensuring its protection during transit.
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Ship it Back: Drop off your package at your nearest Australia Post location.
Refunds:
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Once your return is received and inspected, we will notify you of the status of your refund.
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If approved, your refund will be processed back to your original payment method within 7 business days.
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Please note that the initial shipping costs are non-refundable.
Faulty Products:
TrendyKart honors all manufacturer warranties. If your product is faulty, please contact us at support@trendykart.com.au and we'll help you through the warranty process.
Change of Mind:
If you change your mind about your purchase, you are welcome to return it for a full refund, provided it meets the return conditions outlined above.
Contact Us:
We're here to help! If you have any questions regarding our return policy, please don't hesitate to contact us:
Email: support@trendykart.com.au
Thank you for shopping with TrendyKart!
